Bag-'Happy Life'

We gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 15 days of delivery

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders

Returns and exchange details

If products are defective ( broken, discolored, wrong size, wrong request, etc.), please contact us as soon as possible within 5 days.

Shipping fee:

USPS:

Domestic: £15

International: £30

DHL：

Domestic：£20

International：£25

**Order arrival time = production time + shipping time. See below for shipping time of different mail types. ► DOMESTIC SHIPPING: USPS first class shipping; estimated delivery in 3-5 business days. USPS priority shipping; estimated delivery in 2-3 business days. USPS priority express shipping; estimated delivery in 1-2 business days. ☛ For all cases of delayed delivery time, we are unable to offer compensation. Refund requests for all orders will not accepted. Except for Priority Express Mail, postage cost can be claimed.

INTERNATIONAL SHIPPING: ☛ For Canada, Australia, New Zealand, United Kingdom, Germany, Italy, France, The Netherlands, Japan, Singapore - USPS International First Class/ GlobalPost International Standard: estimated delivery in 7-20 business days from dispatch date (without online tracking, may take up to 45 days depending on countries) - DHL EXPRESS: estimated delivery in 2-5 business days (with online tracking). ☛ For all other countries: Shipping upgrade to DHL Express is recommended. For orders shipped with standard mail, please be noted that we are unable to take responsibility in case of delay, loss or damages if your order is shipped with standard mail. >> Please note delivery time for international orders is not 100% guaranteed with all mail services. Though most orders arrives in estimated time frame, it may also depend on the country and its custom. In some rare cases, packages may be hold at custom for up to 7 weeks. Please understand the risk in buying internationally and that we have no control over this.